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TERMS AND CONDITIONS

 

All purchases shall be subject to these terms and conditions.

A copy of these terms and conditions may be retained by using the print facility on your browser to obtain a print-out for personal reference when you order a product. (Right-Click Print Frame)

Guarantees:
We guarantee that the goods we deliver to you will match the descriptions and quality represented on our website. If they do not, we will replace them or offer you a refund. We will not charge you for the cost of returning them so long as the product is returned using our carrier’s account, details of which will accompany the delivery. Your statutory rights are not affected.



Payment:
We accept payment by Cheque or Bank Transfer, and all major credit cards, including American Express. Payment by credit card will incur the minimum card fee.



Payment Terms:
50% Deposit prior to order, 50% Balance Prior to Delivery.

Distance Selling Regulations :
Under the Distance Selling Regulations you are entitled to cancel your order and obtain a refund. You may do this by notifying us in writing at anytime after making the order and up to 7 working days beginning with the day after the day on which you received the goods.

To cancel you may email us at: enquiries@interiorinternet.com

Or write to us at
Customer Services,
HEAD OFFICE
INTERIOR INTERNET LIMITED,
MAYFAIR HOUSE,
14 HEDDON STREET,
MAYFAIR,
LONDON W1B 4DA

In each case quoting your order number. You must take reasonable care of the products which are subject to cancellation and not use them. You may send them back to us or we can arrange to collect them. We will make a charge for the cost of collecting the order. The right to cancel under the Distance Selling Regulations does not apply to goods which are made to your specification, or are personalised, or by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.

Applicable Law and Jurisdiction:
All transactions carried out using this website are governed by English Law and any legal actions arising out of such transactions shall be subject to English laws and be solely within the jurisdiction of English courts.

VAT:
This is charged on all products delivered in the EU to personal customers. If you are an EU VAT registered trade buyer no VAT will be charged by us, but you must account for VAT at the rate applicable in your own country. VAT is not charged on products delivered to destinations outside the EU.

Customs Duty:
If products are for delivery outside the EU customs duty will be calculated and added to your bill when you buy on-line. This means that neither you nor anyone else will have to pay duties on delivery (this is a great benefit when you are sending our products as gifts).

Carriage:
The cost of delivering the products you buy will be calculated on-line and be notified to you before you complete the purchase. Be assured our logistics are extremely competitive.

Delivery Times:
These vary according to the product. The delivery time for each product appears as part of the product details on the website.Product Details: We have taken care to present customers with clear and accurate images of the products we have for sale. The product descriptions are checked for accuracy. We want the products we deliver to match your expectations and for you to be so pleased you will return and buy from us again and again.

Damaged Goods:
All products are appropriately packed when leaving the manufacturer. If the products are damaged during carriage then we will replace them or offer you a refund. If the packaging looks damaged make a note of that on the delivery slip when you sign 'package damaged, goods not seen'. We will not charge you for the cost of returning them so long as the product is returned using our carrier’s account, details of which will accompany the delivery. Your statutory rights are not affected.

Feedback:
We are continuously trying to improve our service to you and the range of products we offer. If you wish to contact us in relation to this please do so either by telephone, fax or e-mail. We would be pleased to hear from you.

If you have cause to complain about any aspect of our service then please telephone or e-mail giving your contact details and telling us what has happened. We will try to resolve the matter immediately and in any event reply to you within 3 days. If the matter requires investigating then we will contact you again within 14 days of the complaint and let you know how the matter is progressing. In all circumstances we will use our best efforts to resolve the complaint quickly.

Privacy and Data Protection:
Purchasing products from us will require you to provide us with your name, address and other relevant details. We are registered as a data user under the Data Protection Act 1984 with the UK Data Protection Registrar. All the information we keep is collected lawfully and in accordance with the Data Protection Acts. The information we receive from customers is subject to statutory controls. We will use information we receive from customers to communicate with them, for marketing and promotional purposes. We may occasionally share customer information with carefully selected third parties who may contact you for marketing purposes by mail, telephone or email. If you do not wish to be contacted please tick the relevant box provided on the registration page and the user details page. If you have any concerns in respect of privacy or data protection you should contact Nigel Taylor.

WARNING:
This website, its text, designs, graphics, arrangement, and compilation of data is the copyright of interiorinternet Limited. Neither the website, nor any part of it may be reproduced, adapted stored in a data storage or retrieval system or transmitted in any form or by any means without the prior written permission of interiorinternet Limited or the Copyright Licensing Agency Limited, 90 Tottenham Court Road, London W1P 9HE, except in accordance with the provisions of the Designs and Patents Act 1988. Products and services that appear on this website may be trademarks and/or registered trademarks of their respective owners.

 


Tel +44 (0)20 7249 9094 Fax +44 (0)20 7249 6069
HEAD OFFICE INTERIOR INTERNET LIMITED, MAYFAIR HOUSE, 14 HEDDON STREET, MAYFAIR, LONDON W1B 4DA


WE ACCEPT ALL MAJOR CREDIT CARDS


UK BUSINESS HOURS (9.00-19.00 GMT)

ESTABLISHED SINCE 1995

© 2007 INTERIORINTERNET. ALL RIGHTS RESERVED